1. Introduction & Purpose of This Policy
Welcome to bv9999.ws. We provide online Sports Betting and gaming services under the bv9999 brand. This Privacy Policy applies to all our users, including those based in Bangladesh, and explains what data we collect, why we collect it, and how we keep it secure.
By using our platform, you agree to the terms outlined in this Privacy Policy. Please read the policy carefully in full before creating an account.
This policy may be updated at any time. For significant changes, you will be notified via your registered email or through a platform notification.
2. What Information We Collect
Bv9999 collects user data in two main ways: directly from you, and automatically while you use the platform. Details are provided below.
2.1 Information You Provide
- Registration Information: Name, date of birth, email address, mobile number, residential address, and password.
- KYC Verification Documents: A copy of your national ID, passport, or driving licence, along with proof of address documentation.
- Financial Information: Details of your chosen payment method, such as your Mobile Pay, Nagad, or Rocket number.
- Contact Details: Information you share during conversations with our support team.
- Preferences & Settings: Language preferences, notification settings, and responsible gaming limits.
2.2 Automatically Collected Information
- Device Information: IP address, browser type and version, operating system, and device identifier.
- Usage Data: Pages you have visited, time spent on each page, and links you have clicked.
- Transaction Records: Details of deposits, withdrawals, betting history, and bonus usage.
- Location Information: Approximate geographic location (based on IP address).
- Cookies & Tracking: Information collected from cookies, pixels, and similar technologies.
3. How We Use Your Information
The data we collect is used only for the specific purposes outlined below. bv9999 does not collect or use any data unnecessarily.
| Purpose |
Description |
| Account Management |
For registration, login, security verification, and managing account settings. |
| Service Delivery |
For betting, gaming, payment processing, and bonus fulfilment. |
| Identity Verification (KYC) |
For age verification, address confirmation, and fraud prevention. |
| Financial Security |
For anti-money laundering compliance and detection of suspicious transactions. |
| Customer Support |
For support tickets, live chat, and complaint resolution. |
| Platform Improvement |
To analyze usage patterns and improve the quality of our services. |
| Legal Obligations |
To comply with directives from regulatory authorities or courts. |
| Marketing (Optional) |
To send you promotional offers and updates, subject to your consent. |
4. Data Sharing & Third Parties
Bv9999 never sells your data. However, in limited circumstances, information may be shared with trusted third parties:
- Payment Processors: Necessary information is shared with payment gateways such as Mobile Pay, Nagad, and Rocket to process deposits and withdrawals.
- KYC Verification Providers: Certain documents may be shared with authorized third parties for identity and address verification purposes.
- Technology Partners: Game software providers and third parties essential to platform operations. All operate under strict confidentiality agreements.
- Legal Authorities: When required to disclose information in compliance with a court order, government directive, or applicable law.
- Fraud Prevention: Limited data may be shared with cybersecurity or fraud detection agencies.
bv9999 never sells or rents your personal data to third-party advertisers, data brokers, or marketing agencies.
5. Cookies & Tracking Technologies
Bv9999.ws uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and core platform functionality. These cannot be disabled.
- Functional Cookies: To remember your language preferences and layout settings.
- Analytics Cookies: Used to understand which pages are most visited. You may opt out of these.
- Marketing Cookies: To show you promotions tailored to your preferences. Only active with your consent.
You can delete or disable cookies from your browser settings at any time. However, disabling essential cookies may cause some platform features to stop working.
6. Data Retention Periods
Bv9999 retains your data only for as long as necessary. The retention periods for different types of information are outlined below:
- Account Information: For the duration the account remains active, and up to 5 years after closure.
- Financial & Transaction Records: A minimum of 5 years, as required by law.
- KYC Documents: Up to 5 years from the date of verification.
- Support Conversations: Up to 2 years after the issue is resolved.
- Usage Logs & Cookie Data: Up to 12 months.
Once the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be used to identify you.
7. Data Security Measures
To protect your data, bv9999 has implemented the following technical and administrative measures:
- All data transfers are protected with 256-bit SSL/TLS encryption.
- Sensitive data is stored using AES-256 encryption.
- Two-Factor Authentication (2FA) support.
- Regular security audits and penetration testing.
- Strict access controls — only authorised staff can access your data.
- Automated monitoring systems to detect suspicious activity.
- In the event of a data breach, affected users will be notified within 72 hours.
No method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.
8. Your Rights
As a bv9999 user, you have important rights over your own data. You may exercise these rights at any time.
9. Children's Privacy
Bv9999 does not knowingly collect information from anyone under the age of 18. Age is verified at the time of registration. If we become aware that data has been collected from a minor, that account will be immediately closed and the data permanently deleted.
10. Cross-Border Data Transfers
Bv9999 uses servers located in multiple countries. As a result, your data may be stored outside of Bangladesh. Regardless of where it is held, the same level of protection is maintained and this Privacy Policy applies.
11. Changes to the Privacy Policy
Bv9999 may update this Privacy Policy at any time. The date of the latest revision will be shown at the top of the page. For significant changes, you will be notified via your registered email or through a platform announcement. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
12. Contact
If you have any questions, complaints, or requests to access your data regarding this Privacy Policy, please get in touch with us:
- Email: support@bv9999.ws
- Live Chat: Chat button at the bottom-right corner of the website — available 24/7
- Telegram: Through our official Telegram support channel
We typically aim to respond within 2 business days.
For requests to delete or correct data, additional information may be required to verify your identity.